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Par
03-18-2008, 07:52 AM
Dave Nanian,

Mac OS 10.4.11, SuperDuper 2.5. I received this message after a successful smart updated backup. SuperDuper! cannot find target volume "Backup". I do not understand how to proceed with the following information: Please attach or mount the volume named "Backup". If you can't find this volume, or it was erased outside SuperDuper!, click Cancel. I clicked cancel, and from here on I need help.

Thank you.
Par

dnanian
03-18-2008, 10:01 AM
OK. So, from there, choose the proper drive in the pop-up. Is it not available?

Par
03-18-2008, 11:54 AM
OK. So, from there, choose the proper drive in the pop-up. Is it not available?

Dave,

The external drive is not an option as a start-up drive.

Par

dnanian
03-18-2008, 11:59 AM
I didn't indicate that it was -- you were trying to pick it in SuperDuper, correct?

Par
03-18-2008, 12:19 PM
Dave,

The external Maxtor drive does not show either as an option in Disk Utility or as a drive in the start up disk window.

Thanks,
Par

dnanian
03-18-2008, 12:21 PM
OK. So, if the drive doesn't show up at all, perhaps you've had some sort of hardware failure. Power everything off, including your Mac and peripherals. Wait a few, then power back on and see if the drive shows up.

Par
03-18-2008, 12:51 PM
Dave,

I tried your suggestion, and I am still not seeing the Maxtor OneTouch II external hard drive.

Thanks,
Par

dnanian
03-18-2008, 12:56 PM
I can only suggest that the drive has failed in some physical way. Perhaps contact Maxtor?

Par
03-18-2008, 02:31 PM
Dave,

I discovered the external hard drive failed. When I purchased another external hard drive will I be able to use the my present SuperDuper program that I purchased with the new drive?

Thanks,
Par

dnanian
03-18-2008, 02:44 PM
Absolutely.