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View Full Version : First time using SuperDuper, keeps hanging


tmvphil
02-27-2008, 01:43 PM
I've been trying to back up my hdd onto an external drive using superduper. When the program runs it executes the preparation steps including repairing disk permissions and wiping the external drive fine. Then it begins copying data. After about 4 minutes it has moved around 580 mb of data but at this point it stops. Twice i've let it sit for over half an hour and the tracker still reads 580 mb. The timer keeps going in the bottom and the program still looks like its running but it just stops operating as far as I can tell.
:confused:
Anyone ever heard of anything like this?

dnanian
02-27-2008, 04:31 PM
This is quite likely the "status display stops updating" problem that's discussed on the forum and blog. Please leave it for longer and see if it finishes -- then, send me the log from the run as well as a system profiler report (zipped, XML format) to the support address. Thanks.