View Full Version : Also having mount problems

02-22-2008, 09:35 PM
I have SD scheduled to create a bootable backup every night. I often wake to see that it could not find the destination volume, which is connected via firewire. The schedule window is left open with a spinning status circle. I am only able to quite the app with force-quit.

The one thing I can think that may be confusing SD is that I have two drives labelled "Bootable Backup" that I rotate between. I think the failures started after the first drive swap. Only one is connected at a time though. SD has no trouble seeing the destination drive in its dropdown when I first start the app and I am able to manually launch a backup. It is just the scheduled overnight backups that fail.

02-22-2008, 09:48 PM
Dave will have to provide the answer, but I have a guess. SD keeps track of volumes not by their names, but by their unique ID numbers as assigned/used by the OS. Despite your two volumes being named the same, I am wondering if the script which is failing has not gotten associated with only the one of them. This would explain why the manual b/u works fine and the scheduled does not. As I say, this is a guess.

If you know (and you may not) does the script fail with BOTH externals or only with one of them?

02-22-2008, 09:52 PM
We don't track drives by their name, but rather by their low-level identifier: as such, we won't be able to find the drive if you swap them. Drop me a note to support and I can provide you with a way to make this work...