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View Full Version : Clone doesn't complete - Symantec autoprotect error msg


jenniferp
01-13-2008, 05:10 PM
Hi there - I've tried cloning my disk to a LaCie disk but keep getting a message related to Symantec autoprotect. What do I do? It seems to be some sort of /private file. (??)

Note that I uninstalled Symantec before cloning the disk, so I no longer have the software on my Mac at all!

Any help appreciated...

Jennifer

| 09:27:51 PM | Info | SuperDuper!, 2.1.4 (82), path: /Applications/SuperDuper!.app, Mac OS 10.4.11 build 8S165 (ppc)
| 09:27:51 PM | Info | Started on Sat, Jan 12, 2008 at 9:27 PM
| 09:27:51 PM | Info | Source Volume: MY MAC, mount: /, device: /dev/disk0s3, media: TOSHIBA MK8026GAX, interconnect: Internal ATA, file system: "Journaled HFS+", OS: 10.4.11 (8S165), capacity: 74.41 GB, used: 68.64 GB, directories: 145359, files: 615819, ejectable: NO, ACLs: Disabled
| 09:27:51 PM | Info | Target Volume: LaCie Disk, mount: /Volumes/LaCie Disk, device: /dev/disk1s6, media: ST325082 3A, interconnect: External FireWire, file system: "Journaled HFS+", OS: N/A, capacity: 232.86 GB, used: 46.80 GB, directories: 40017, files: 215065, ejectable: NO, ACLs: Disabled
| 09:27:51 PM | Info | Copy Mode : Erase, then copy files
| 09:27:51 PM | Info | Copy Script : Backup - all files.dset
| 09:27:51 PM | Info | Transcript : BuildTranscript.plist
| 09:27:52 PM | Info | PHASE: 1. Prepare to Copy Files
| 09:27:52 PM | Info | ...ACTION: Preparing MY MAC
| 09:27:52 PM | Info | ......COMMAND => Verifying the integrity of volinfo.database
| 09:27:52 PM | Info | volinfo.database OK
| 09:27:52 PM | Info | ......COMMAND => Enabling permissions on MY MAC
| 09:27:52 PM | Info | Refreshing Disk Arbitration ...
| 09:27:54 PM | Info | ......COMMAND => Verifying that permissions are enabled for MY MAC
| 09:27:54 PM | Info | Permissions on '/' are enabled.
| 09:27:54 PM | Info | ...ACTION: Erasing LaCie Disk
| 09:27:54 PM | Info | ......COMMAND => Preserving LaCie Disk UUID
| 09:27:54 PM | Info | FF67CBBF0FAF0C29
| 09:27:54 PM | Info | ......COMMAND => Preserving spotlight indexing state
| 09:27:54 PM | Info | ......COMMAND => Erasing LaCie Disk
| 09:28:03 PM | Info | ......COMMAND => Restoring LaCie Disk UUID (FF67CBBF0FAF0C29)
| 09:28:04 PM | Info | FF67CBBF0FAF0C29
| 09:28:04 PM | Info | ......COMMAND => Restoring Spotlight search indexing state on LaCie Disk
| 09:28:04 PM | Info | /Volumes/LaCie Disk:
| 09:28:04 PM | Info | Indexing enabled for volume.
| 09:28:04 PM | Info | Indexing enabled on LaCie Disk
| 09:28:04 PM | Info | ...ACTION: Preparing LaCie Disk
| 09:28:04 PM | Info | ......COMMAND => Enabling permissions on LaCie Disk
| 09:28:04 PM | Info | Refreshing Disk Arbitration ...
| 09:28:04 PM | Info | ......COMMAND => Verifying that permissions are enabled for LaCie Disk
| 09:28:04 PM | Info | Permissions on '/Volumes/LaCie Disk' are enabled.
| 09:28:04 PM | Info | ......COMMAND => Verifying that LaCie Disk ACL support matches MY MAC
| 09:28:04 PM | Info | ...ACTION: Preserving Spotlight state on LaCie Disk
| 09:28:04 PM | Info | ......COMMAND => Disabling Spotlight search indexing on LaCie Disk
| 09:28:04 PM | Info | PHASE: 2. Copy Files
| 09:28:04 PM | Info | ...ACTION: Copying files from MY MAC to LaCie Disk
| 09:28:04 PM | Info | ......COMMAND => Cloning MY MAC to LaCie Disk
| 09:28:04 PM | Info | Copying copy files using script: /Users/cityjen/Library/Application Support/SuperDuper!/Copy Scripts/Standard Scripts/Backup - all files.dset
| 09:28:05 PM | Info | Loading 21 commands from copy script /Applications/SuperDuper!.app/Contents/Resources/Copy Scripts/Exclude system temporary files.dset
| 09:28:05 PM | Info | Loading 6 commands from copy script /Applications/SuperDuper!.app/Contents/Resources/Copy Scripts/Exclude system cache files.dset
| 09:28:05 PM | Info | Loading 1 commands from copy script /Applications/SuperDuper!.app/Contents/Resources/Copy Scripts/Exclude Norton FileSaver files.dset
| 09:28:05 PM | Info | Loading 2 commands from copy script /Applications/SuperDuper!.app/Contents/Resources/Copy Scripts/Exclude Spotlight search index.dset
| 09:28:05 PM | Info | Loading 0 commands from copy script /Users/cityjen/Library/Application Support/SuperDuper!/Copy Scripts/Standard Scripts/Backup - all files.dset
| 09:28:05 PM | Info | /
| 09:28:08 PM | Info | /bin
| 09:28:08 PM | Info | /usr
| 09:30:55 PM | Info | /.Spotlight-V100
| 09:30:55 PM | Info | Ignoring /.Spotlight-V100/_IndexPolicy.plist
| 09:30:55 PM | Info | Ignoring /.Spotlight-V100/.store.db
| 09:30:55 PM | Info | Ignoring /.Spotlight-V100/_exclusions.plist
| 09:30:55 PM | Info | Ignoring /.Spotlight-V100/.journalHistoryLog
| 09:30:55 PM | Info | Ignoring /.Spotlight-V100/_rules.plist
| 09:30:55 PM | Info | Ignoring /.Spotlight-V100/ContentIndex.db
| 09:30:55 PM | Info | Ignoring /.Spotlight-V100/store.db
| 09:30:55 PM | Info | /Users
| 10:25:49 PM | Info | /TheVolumeSettingsFolder
| 10:25:49 PM | Info | /.Trashes
| 10:25:49 PM | Info | /.vol
| 10:25:49 PM | Info | Ignoring /.vol
| 10:25:49 PM | Info | /Terminal.app
| 10:25:52 PM | Info | /Applications
| 11:00:40 PM | Info | /Applications (Mac OS 9)
| 11:00:44 PM | Info | /automount
| 11:00:44 PM | Info | /Backups
| 11:00:44 PM | Info | /Microsoft User Data
| 11:00:47 PM | Info | /cores
| 11:00:47 PM | Info | /System Folder (from old Mac)
| 11:01:05 PM | Info | /System Folder
| 11:01:05 PM | Info | /System
| 11:11:53 PM | Info | Ignoring /System/Library/Extensions.kextcache
| 11:11:53 PM | Info | /Desktop Folder
| 11:11:53 PM | Info | /dev
| 11:11:53 PM | Info | /EasyFind.app
| 11:11:53 PM | Info | /sbin
| 11:11:53 PM | Info | /private
| 11:11:59 PM | Info | Ignoring /private/tmp/hsperfdata_root
| 11:11:59 PM | Info | Ignoring /private/tmp/objc_sharing_ppc_501
| 11:11:59 PM | Info | Ignoring /private/tmp/objc_sharing_ppc_92
| 11:11:59 PM | Info | Ignoring /private/tmp/objc_sharing_ppc_99
| 11:11:59 PM | Info | Ignoring /private/tmp/target.indexState
| 11:11:59 PM | Info | Ignoring /private/tmp/objc_sharing_ppc_4294967294
| 11:12:02 PM | Info | Ignoring /private/var/db/volinfo.database
| 11:12:02 PM | Info | Ignoring /private/var/db/BootCache.playlist
| 11:12:03 PM | Info | WARNING: Caught I/O exception(22): Invalid argument
| 11:12:03 PM | Info | WARNING: Source: /private/var/root/Library/Preferences/com.symantec.autoprotect.plist, lstat(): 0
| 11:12:03 PM | Info | WARNING: Target: /Volumes/LaCie Disk/private/var/root/Library/Preferences/com.symantec.autoprotect.plist, lstat(): 0
| 11:12:03 PM | Info | Attempting to copy file using copyfile().
| 11:12:03 PM | Info | Attempting to copy file using ditto.
| 11:12:03 PM | Error | ditto: /private/var/root/Library/Preferences/./com.symantec.autoprotect.plist: Invalid argument

dnanian
01-13-2008, 05:14 PM
This looks like a damaged file on the source drive. It should be fixable with Disk Utility.

Start up from your Tiger install DVD and run Disk Utility from the Installer menu (the bold one that says "Installer" next to the Apple menu at the top of the screen) or the Utilities/Tools menu (depending on the version of the disc you have). Then, use the First Aid tab to repair the drive, using the buttons on the right (NOT Repair Permissions on the left). Repeat until no problems are found, then start back up from your real drive and try again.

jenniferp
01-13-2008, 05:28 PM
Ok, great, thanks - but (don't laugh) how do I start up from that disk?

Jennifer

dnanian
01-13-2008, 05:29 PM
You can either hold down "c" when powering on, or -- when you insert it -- run the little "Install Mac OS X" program.

jenniferp
01-13-2008, 05:37 PM
Hmmm. When I pull down the Install Mac OSX menu (to the right of the Apple Menu) and look at the options for DiskUtilty, the two items ('Calculate Image Checksum'...) are both grayed out.

dnanian
01-13-2008, 05:42 PM
You seem to already be in Disk Utility, or you should check the "Utilities" or Tools menu.

jenniferp
01-13-2008, 05:48 PM
No, I don't think so... may I email you a screen shot of where I am?

Jennifer

dnanian
01-13-2008, 05:57 PM
Well, no: if you're where you're supposed to be, you wouldn't be able to take a screen shot. So, if you've run the little program to install OSX, it sounds like you haven't clicked the (one) button in there and authorized it. Once that's done, it'll restart and you'll be able to proceed.

jenniferp
01-13-2008, 06:01 PM
Ah, ok - so if I'm at thescreen with the HUGE X (as in OSX), I should click 'Restart' button beneath the text that says 'Click the button below to restart your computer to begin the installation process.' ??

(Just being overly cautious here!) :)

dnanian
01-13-2008, 06:05 PM
Yes. You're not going to actually install, but you do need to get started from the CD.

jenniferp
01-15-2008, 06:39 PM
Thank you, it worked perfectly!! :)