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inetguy
04-27-2005, 07:33 AM
I am a new user and went ahead and registered the product so I could make a perfect clone of the HD to my firewire disk to prep for Tiger. I keep getting an error:

|11:52:27 PM|Error| SVUclone: FTS_NS error for item: '/Volumes/inetguy' err: 13, Permission denied

That is my .Mac disk. Is there a way I can get around this? It seems to be the only thing tripping SuperDuper! I have unmounted it from the desktop and don't know what else to do to make it disappear for only this process. I also logged out and made sure no start up apps were running.

Thanks for any help

dnanian
04-27-2005, 08:31 AM
That's strange: all we're doing is stepping through the folder.

Well, the first thing to try -- as silly as it seems -- is rebooting. There might be something weird/wrong with the /Volumes folder, and it's usually recreated on reboot -- so give it a shot.

inetguy
04-27-2005, 08:48 AM
Actually, I went into Activity Monitor and quit the mount_webdav process and it worked like a charm!

It's rather odd, that it would hang like thate, but I now have a bootable copy of the HD!!

Thanks for the fast reply and the great piece of software!

dennis

dnanian
04-27-2005, 09:15 AM
:)

Well, I'm not sure I'd recommend that to all users, but I'm glad it worked and you were able to retain your uptime! ;)

sjk
04-29-2005, 02:52 AM
Last October I had a similar issue with SD! aborting when it accessed an entry in /Volumes for a "stale" .Mac iDisk mount:

|10:34:44 AM|Error| SVUclone: FTS_NS error for item: '/Volumes/dotmacuser' err: 1, Operation not permitted
|10:34:45 AM|Error| 2004-09-29 10:34:44.629 SVUclone[6875] FTS_NS error for item: '/Volumes/dotmacuser' err: 1, Operation not permittedNot sure if I cleared it by killing the mount_webdav process or rebooting. I never reported it since that was the last and only time it happened; I let my .Mac account expire soon after that.

dnanian
04-29-2005, 08:31 AM
Yeah: we know about this strange problem.

We try to handle errors like this gracefully, but there are going to be situations where the file system/OS does something that we need to stop for, unfortunately. But, we continue to see if there are better ways to deal...