View Full Version : How to set Permanently hard Drive as disc to be copied from

08-31-2007, 10:26 PM
I have recently purchased Superdooper for mac Tiger. If I do not leave the programme current, when Superdooper goes as scheduled to back up it tries to load to back up to the external disc but nothing is selected in the "Copy from". Thus the scheduled backup is aborted.
if i leave the progamme opened, then the required backup takes place.

has anyone any ideas?
Many thanks,

08-31-2007, 10:27 PM
That seems weird. Have you tried deleting and recreating your schedule?

09-01-2007, 06:06 PM
Dear Dave, many thanks for that suggestion. I have tried tht but to no avail.

I will just have to keep trying.

09-01-2007, 09:37 PM
And you're sure the drive is available, and hasn't been modified at a low level by any other tool (changing its low-level identifier, or UUID/GUID)?

09-01-2007, 09:54 PM
Dear Dave,
many thanks. it is not losing the external drive but rather not holding the selection of the chosen drive ie Hard drive- from which to do a backup.

09-01-2007, 10:57 PM
And you're always running from that drive? It might be helpful if you could send me a system profiler report to the support address...

09-02-2007, 01:25 AM
Dear Dave,
is this the report you meant?
Hardware Overview:

Model Name: Mac
Model Identifier: iMac7,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.4 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache (per processor): 4 MB
Memory: 1 GB
Bus Speed: 800 MHz
Boot ROM Version: IM71.007A.B00
SMC Version: 1.20f4

09-02-2007, 08:47 AM
Actually, I mean that you should choose File > Save in System Profiler, save to the default (XML) format, then archive (ZIP) that and send it to me, via email, to the support email address here at shirt pocket.

09-03-2007, 05:36 PM
OK, I received your system profiler report, and I don't see much wrong (other than your drive is likely going to run slowly because it's a USB drive that's plugged into your keyboard, or at least on the same bus).

I do see, though, that you have some old stuff from the Mac you must have migrated from installed that's causing some errors -- some input manager/hack called iPLM that you likely want to remove.

I just don't know why -- other than a bad scheduled copy -- that your schedule would come up blank. Could you try to schedule and set the time for a "few minutes from now", save that, then quit and see if it runs while you're watching?

09-06-2007, 04:09 PM
Dear Dnanian,
thanks so much for your help. All fixed now. Backup is operating twice a week as programmed.

09-06-2007, 04:49 PM
Glad to hear it!