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View Full Version : Trying to back up for the first time...


triggerhippy
04-26-2007, 04:46 PM
Just purchased Super Duper! last might and I can't get it to back up my macbook! I tried to do the copy then erase option as well as the smart update under both safe mode and regular osx and nothing is happening. This is the error message I am getting:


| 07:09:02 AM | Info | SuperDuper!, 2.1.4 (82), path: /Applications/SuperDuper!.app, Mac OS 10.4.9 build 8P2137 (i386)
| 07:09:02 AM | Info | Started on Thu, Apr 26, 2007 at 7:09 AM
| 07:09:02 AM | Info | Source Volume: Macintosh HD, mount: /, device: /dev/disk0s2, media: Hitachi HTS541616J9SA00, interconnect: Internal SATA, file system: "Journaled HFS+", OS: 10.4.9 (8P2137), capacity: 148.73 GB, used: 127.32 GB, directories: 117158, files: 476763, ejectable: NO, ACLs: Disabled
| 07:09:02 AM | Info | Target Volume: Macbook clone, mount: /Volumes/Macbook clone, device: /dev/disk1s2, media: Hitachi HDT725050VLA360, interconnect: External FireWire, file system: "Journaled HFS+", OS: N/A, capacity: 149.38 GB, used: 0.06 GB, directories: 4, files: 7, ejectable: NO, ACLs: Disabled
| 07:09:02 AM | Info | Copy Mode : Smart Update
| 07:09:02 AM | Info | Copy Script : Backup - all files.dset
| 07:09:02 AM | Info | Transcript : BuildTranscript.plist
| 07:09:03 AM | Info | PHASE: 1. Prepare to Copy Files
| 07:09:03 AM | Info | ...ACTION: Preparing Macintosh HD
| 07:09:03 AM | Info | ......COMMAND => Verifying the integrity of volinfo.database
| 07:09:03 AM | Info | volinfo.database OK
| 07:09:03 AM | Info | ......COMMAND => Enabling permissions on Macintosh HD
| 07:09:03 AM | Info | Refreshing Disk Arbitration ...
| 07:09:03 AM | Info | ......COMMAND => Verifying that permissions are enabled for Macintosh HD
| 07:09:03 AM | Info | Permissions on '/' are enabled.
| 07:09:03 AM | Info | ...ACTION: Preparing Macbook clone
| 07:09:03 AM | Info | ......COMMAND => Enabling permissions on Macbook clone
| 07:09:03 AM | Info | Refreshing Disk Arbitration ...
| 07:09:03 AM | Info | ......COMMAND => Verifying that permissions are enabled for Macbook clone
| 07:09:03 AM | Info | Permissions on '/Volumes/Macbook clone' are enabled.
| 07:09:03 AM | Info | ......COMMAND => Verifying that Macbook clone ACL support matches Macintosh HD
| 07:09:03 AM | Info | ...ACTION: Preserving Spotlight state on Macbook clone
| 07:09:03 AM | Info | ......COMMAND => Disabling Spotlight search indexing on Macbook clone
| 07:09:04 AM | Info | PHASE: 2. Copy Files
| 07:09:04 AM | Info | ...ACTION: Copying files from Macintosh HD to Macbook clone using Smart Update
| 07:09:04 AM | Info | ......COMMAND => Cloning Macintosh HD to Macbook clone
| 07:09:04 AM | Info | Copying copy files with delete using script: /Users/Grace/Library/Application Support/SuperDuper!/Copy Scripts/Standard Scripts/Backup - all files.dset
| 07:09:04 AM | Info | Loading 21 commands from copy script /Applications/SuperDuper!.app/Contents/Resources/Copy Scripts/Exclude system temporary files.dset
| 07:09:04 AM | Info | Loading 6 commands from copy script /Applications/SuperDuper!.app/Contents/Resources/Copy Scripts/Exclude system cache files.dset
| 07:09:04 AM | Info | Loading 1 commands from copy script /Applications/SuperDuper!.app/Contents/Resources/Copy Scripts/Exclude Norton FileSaver files.dset
| 07:09:04 AM | Info | Loading 2 commands from copy script /Applications/SuperDuper!.app/Contents/Resources/Copy Scripts/Exclude Spotlight search index.dset
| 07:09:04 AM | Info | Loading 0 commands from copy script /Users/Grace/Library/Application Support/SuperDuper!/Copy Scripts/Standard Scripts/Backup - all files.dset
| 07:09:04 AM | Info | /
| 07:09:07 AM | Info | /bin
| 07:09:07 AM | Info | /usr
| 07:10:19 AM | Info | /.Spotlight-V100
| 07:10:19 AM | Info | Ignoring /.Spotlight-V100/_IndexPolicy.plist
| 07:10:19 AM | Info | Ignoring /.Spotlight-V100/.store.db
| 07:10:19 AM | Info | Ignoring /.Spotlight-V100/_exclusions.plist
| 07:10:19 AM | Info | Ignoring /.Spotlight-V100/.journalHistoryLog
| 07:10:19 AM | Info | Ignoring /.Spotlight-V100/_rules.plist
| 07:10:19 AM | Info | Ignoring /.Spotlight-V100/ContentIndex.db
| 07:10:19 AM | Info | Ignoring /.Spotlight-V100/store.db
| 07:10:19 AM | Info | /.Trashes
| 07:10:19 AM | Info | /.vol
| 07:10:19 AM | Info | Ignoring /.vol
| 07:10:19 AM | Info | /Applications
| 07:12:04 AM | Info | WARNING: Caught I/O exception(2): No such file or directory
| 07:12:04 AM | Info | WARNING: Source: /Applications/Adobe Creative Suite 2/Technical Information/InDesign CS2/InDesign PDF Automation for Acrobat 7/BridgeTalkClient.acroplugin/BridgeTalkClient, lstat(): 0
| 07:12:04 AM | Info | WARNING: Target: /Volumes/Macbook clone/Applications/Adobe Creative Suite 2/Technical Information/InDesign CS2/InDesign PDF Automation for Acrobat 7/BridgeTalkClient.acroplugin/BridgeTalkClient, lstat(): -1
| 07:12:04 AM | Info | Attempting to copy file using copyfile().
| 07:12:04 AM | Info | Attempting to copy file using ditto.
| 07:12:05 AM | Error | ditto: can't get real path for source

dnanian
04-26-2007, 04:55 PM
This is a damged install of CS2, triggerhappy. I suggest uninstalling it and reinstalling; that should take care of it.

Alternatively, you can delete the BridgeTalkClient.acroplugin in the folder listed (InDesign PDF Automation for Acrobat 7), if you'd prefer. Don't forget to empty your trash!

Hope that helps.

triggerhippy
04-26-2007, 05:06 PM
I thank you for your quick reply and product! :)


By the way...is it good practice to back up under safe mode?

dnanian
04-26-2007, 05:24 PM
No, it shouldn't be necessary to back up in Safe Mode (but it won't hurt anything either).

triggerhippy
04-26-2007, 08:07 PM
The Adobe CS2 was it alright. Uninstalled it and back up went smoothly and very quick too over firewire 400. NICE!!:)

Good to know I won't have to bother to do through safe mode next time. I was just thinking that would be the best way to make sure nothing was running in the back ground. I am obviously the noob target audience that really appreciates this software to make things easier while backing up.:p

dnanian
04-26-2007, 08:10 PM
Glad you got it done, triggerhappy: congrats!