PDA

View Full Version : SuperDuper stops in download


LingScot
02-17-2007, 10:04 AM
I am a new user desperate to try something sane like SD. But when I try to download the free sample, the download just stops at the end, after mounting the disk images, etc. A message comes up asking if I want to continue even though I am downloading an application; I say yes, and everything stops. Resuming the download doesn't do anything. Any suggestions?

dnanian
02-17-2007, 11:28 AM
Have you tried using a different browser? I've just checked, and the download is working just fine...

LingScot
02-17-2007, 11:38 AM
Thanks, that did allow the entire download to work. Yay! But -- when I try to install SD, nothing happens. That is, I doubleclick on the disk image I have now successfully downloaded, and it flashes, as if it were opening, but nothing happens. Sorry to be troublesome . . . any more advice? Thanks!

dnanian
02-17-2007, 11:55 AM
It should "mount" as a disk in Finder. Do you see it either on your desktop or in the sidebar?

LingScot
02-17-2007, 12:33 PM
Nope, it doesn't appear anywhere, unlike e.g. the iTunes .dmg, which mounts properly and appears in Finder.

Thanks . . . .

dnanian
02-17-2007, 03:45 PM
I don't know: that's what it does here. You've restarted, I assume?