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View Full Version : Newbie Question- software doesn't work, get error


corvair girl
07-22-2006, 01:19 PM
Hi-

I am unable to do a simple back-up. I have tried 2x and it runs for less than 30 seconds before I get an error (see below). I am very frustrated as my computer is not strating up off the HD and I am already usind one firewire drive. I bought a new drive so I could start over, but can't seem to get anywhere.
If anyone is particularly good at this and wants to offer some over the phone assistance, that would be great 212-979-1277.
Thanks


| 12:03:17 PM | Info | SuperDuper!, 2.1.3 (80), path: /Applications/SuperDuper!.app, Mac OS 10.3.9 build 7W98 (ppc)
| 12:03:17 PM | Info | Started on Sat, Jul 22, 2006 at 12:03 PM
| 12:03:17 PM | Info | Source Drive: Macintosh HD, mount: /Volumes/Macintosh HD, device: Hitachi HTS548080M9AT00, interconnect: Internal ATA, file system: "Journaled HFS+", OS: 10.3.9 (7W98), capacity: 74.41 GB, used: 73.02 GB, directories: 67062, files: 341055, ejectable: NO, ACLs: Disabled
| 12:03:17 PM | Info | Target Drive: la cie clone, mount: /Volumes/la cie clone, device: LaCie Big Disk G467, interconnect: External FireWire, file system: "Journaled HFS+", OS: N/A, capacity: 79.88 GB, used: 0.10 GB, directories: 10, files: 479, ejectable: NO, ACLs: Disabled
| 12:03:17 PM | Info | Copy Mode : Erase, then copy files
| 12:03:17 PM | Info | Copy Script : Backup - all files.dset
| 12:03:17 PM | Info | Transcript : BuildTranscript.plist
| 12:03:18 PM | Info | PHASE: 1. Prepare to Copy Files
| 12:03:18 PM | Info | ...ACTION: Preparing Macintosh HD
| 12:03:18 PM | Info | ......COMMAND => Verifying the integrity of volinfo.database
| 12:03:18 PM | Info | volinfo.database OK
| 12:03:18 PM | Info | ......COMMAND => Enabling permissions on Macintosh HD
| 12:03:18 PM | Info | Refreshing Disk Arbitration ...
| 12:03:18 PM | Info | ......COMMAND => Verifying that permissions are enabled for Macintosh HD
| 12:03:18 PM | Info | Permissions on '/Volumes/Macintosh HD' are enabled.
| 12:03:18 PM | Info | ...ACTION: Erasing la cie clone
| 12:03:18 PM | Info | ......COMMAND => Preserving la cie clone UUID
| 12:03:19 PM | Info | F462A6941D24B74B
| 12:03:19 PM | Info | ......COMMAND => Preserving spotlight indexing state
| 12:03:19 PM | Info | Indexing state is unknown because la cie clone is not a 10.4 Volume
| 12:03:19 PM | Info | ......COMMAND => Erasing la cie clone
| 12:03:39 PM | Info | ......COMMAND => Restoring la cie clone UUID (F462A6941D24B74B)
| 12:03:40 PM | Info | F462A6941D24B74B
| 12:03:40 PM | Info | ......COMMAND => Restoring Spotlight search indexing state on la cie clone
| 12:03:40 PM | Info | Indexing was not enabled because la cie clone is not a 10.4 Volume
| 12:03:40 PM | Info | ...ACTION: Preparing la cie clone
| 12:03:40 PM | Info | ......COMMAND => Enabling permissions on la cie clone
| 12:03:40 PM | Info | Refreshing Disk Arbitration ...
| 12:03:40 PM | Info | ......COMMAND => Verifying that permissions are enabled for la cie clone
| 12:03:40 PM | Info | Permissions on '/Volumes/la cie clone' are enabled.
| 12:03:40 PM | Info | ......COMMAND => Verifying that la cie clone ACL support matches Macintosh HD
| 12:03:40 PM | Info | PHASE: 2. Copy Files
| 12:03:40 PM | Info | ...ACTION: Copying files from Macintosh HD to la cie clone
| 12:03:40 PM | Info | ......COMMAND => Cloning Macintosh HD to la cie clone
| 12:03:40 PM | Info | Copying copy files using script: /Users/wendyrubin/Library/Application Support/SuperDuper!/Copy Scripts/Standard Scripts/Backup - all files.dset
| 12:03:40 PM | Info | Loading 19 commands from copy script /Applications/SuperDuper!.app/Contents/Resources/Copy Scripts/Exclude system temporary files.dset
| 12:03:40 PM | Info | Loading 6 commands from copy script /Applications/SuperDuper!.app/Contents/Resources/Copy Scripts/Exclude system cache files.dset
| 12:03:40 PM | Info | Loading 1 commands from copy script /Applications/SuperDuper!.app/Contents/Resources/Copy Scripts/Exclude Norton FileSaver files.dset
| 12:03:40 PM | Info | Loading 2 commands from copy script /Applications/SuperDuper!.app/Contents/Resources/Copy Scripts/Exclude Spotlight search index.dset
| 12:03:40 PM | Info | Loading 0 commands from copy script /Users/wendyrubin/Library/Application Support/SuperDuper!/Copy Scripts/Standard Scripts/Backup - all files.dset
| 12:03:40 PM | Info | /Volumes/Macintosh HD
| 12:03:43 PM | Info | /Volumes/Macintosh HD/Trash
| 12:03:43 PM | Info | /Volumes/Macintosh HD/Volumes
| 12:03:43 PM | Info | Ignoring /Volumes/Macintosh HD/Volumes/Macintosh HD
| 12:03:43 PM | Info | /Volumes/Macintosh HD/usr
| 12:03:54 PM | Info | WARNING: Caught I/O exception(2): No such file or directory
| 12:03:54 PM | Info | WARNING: Source: /Volumes/Macintosh HD/usr/bin/tclsh, lstat(): 0
| 12:03:54 PM | Info | WARNING: Target: /Volumes/la cie clone/usr/bin/tclsh, lstat(): -1
| 12:03:54 PM | Info | Attempting to copy file using ditto.
| 12:03:54 PM | Error | SDCopy: Failed to recover from copy error for file /Volumes/Macintosh HD/usr/bin/tclsh: No such file or directory

dnanian
07-22-2006, 01:43 PM
Hi, Corvair Girl -- see my response to your support request (in email). Basically, it looks like your source drive might be damaged... I have some suggestions there to help you get going again.