Shirt Pocket Discussions  
    Home netTunes launchTunes SuperDuper! Buy Now Support Discussions About Shirt Pocket    

Go Back   Shirt Pocket Discussions > SuperDuper! > General
FAQ Community Calendar Today's Posts Search

Reply
 
Thread Tools Rate Thread Display Modes
  #1  
Old 03-30-2009, 08:53 PM
kindastranded kindastranded is offline
Registered User
 
Join Date: Mar 2009
Posts: 4
Unhappy I can't email SuperDuper, and I need instructions

Hi there,
my computer is dead.
Thankfully, I backed up with this product.

However, nowhere on the website am I able to find instructions on what to do when I have both a new computer & my backup drive in hand. I remember seeing the instructions in the program when I used it on my computer,
but now my computer is, like I said, dead.

Also, I cannot find the contact email address to ask this question to Shirt Pocket customer support. I can click on the "Support" link, but then it just directs me to send an email via a Mac mail account— which, on a public or borrowed computer, is very useless insofar as it's quite impossible.

It would be very helpful if Shirt Pocket's customer support could have 1) instructions on how to rise from the dead after a disaster and 2) their customer support email address visible on the website.
To anyone who has even been in the netherworld of having a dead computer and awaiting a new one, while looking at a little box with a FireWire port that apparently contains 10 years of your life on it that you are unsure of how to access— I'm sure you can understand my high stress level right now.

Thanks,

-A
Reply With Quote
  #2  
Old 03-30-2009, 09:31 PM
dnanian's Avatar
dnanian dnanian is offline
Administrator
 
Join Date: Apr 2001
Location: Weston, MA
Posts: 14,923
Send a message via AIM to dnanian
The email address is visible when you hover over the link, actually, so it should be pretty easy to find (it's a "mailto" link so it'll mail for you, but the address is available regardless).

Anyway, the instructions are in the User's Guide, which you can download right from the SuperDuper! page - it's in the right hand sidebar, about 2/3 of the way down, and it's an uncompressed PDF so you can access it readily.

Hope that helps.
__________________
--Dave Nanian
Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
New to Mac and to SuperDuper - Need a little help MikeG General 15 02-14-2008 10:35 PM
My Trip To the Apple store (and a successful SuperDuper! conversion!) paultreny General 1 02-10-2008 09:57 AM
A word of praise for SuperDuper! MMM General 3 06-21-2006 10:08 PM
After 10.4.4 SuperDuper Stopped Recognizing Target Drive bobcarr@mac.com General 1 01-12-2006 03:01 AM
Another review: MaMUGs looks at SuperDuper! dnanian General 0 01-26-2004 09:26 AM


All times are GMT -4. The time now is 02:03 PM.


Powered by vBulletin® Version 3.8.9
Copyright ©2000 - 2024, vBulletin Solutions, Inc.