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  #1  
Old 11-19-2005, 09:47 PM
cbrg148 cbrg148 is offline
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SuperDuper Crashes my powerbook

I back-up to a disk image onm an external drive. it has worked well in the past, but for some reason, when I try to run SuperDuper, it crashes my machine.

When I approve the back-up, tyhe screen grays out with the powerbuton symbol in thr background and it tells me I need to hold the powerbutton down to restart.

Why?
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Old 11-19-2005, 11:30 PM
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dnanian dnanian is offline
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Well, the simple answer is that there's something wrong with your machine's hardware or low-level software environment -- SuperDuper! has no kernel level components, so it can't be the cause of a kernel panic... though, because it exercises your machine a lot, it can trigger other parts to fail.

If you'll send a System Profiler report to support, I'll take a look and see what I can figure out. To do so, run System Profiler, choose File | Save and save to the default (XML) format. Then, attach to some email (don't post here in the forums).

Thanks.
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Old 12-08-2005, 07:46 AM
sduttonusa sduttonusa is offline
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My PB is crashing as well

Same problem here. My PB is crashing during Smart Update.
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Old 12-08-2005, 08:16 AM
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It's unlikely these are related cases, Steve. Let's continue to work your case in email, and you can post the result up here when we're done.
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