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-   -   New user + failed back up = head ache (http://www.shirt-pocket.com/forums/showthread.php?t=2402)

AgntPedro 05-16-2007 02:47 PM

New user + failed back up = head ache
 
I just bought an external and SuperDuper! yesterday in order to back up my MacBook Pro. Every time I try to back it up though, it gives me an error and this log file:

| 11:37:15 AM | Info | SuperDuper!, 2.1.4 (82), path: /Applications/SuperDuper!.app, Mac OS 10.4.9 build 8P2137 (i386)
| 11:37:15 AM | Info | Started on Wed, May 16, 2007 at 11:37 AM
| 11:37:15 AM | Info | Source Volume: Mac Attack, mount: /, device: /dev/disk0s2, media: FUJITSU MHV2080BH, interconnect: Internal SATA, file system: "Journaled HFS+", OS: 10.4.9 (8P2137), capacity: 74.21 GB, used: 55.17 GB, directories: 111213, files: 485703, ejectable: NO, ACLs: Disabled
| 11:37:15 AM | Info | Target Volume: My Book, mount: /Volumes/My Book, device: /dev/disk2s1, media: WD 2500JB External, interconnect: External USB, file system: "Journaled HFS+", OS: 10.4.9 (8P2137), capacity: 232.88 GB, used: 0.78 GB, directories: 17855, files: 33266, ejectable: NO, ACLs: Disabled
| 11:37:15 AM | Info | Copy Mode : Smart Update
| 11:37:15 AM | Info | Copy Script : Backup - all files.dset
| 11:37:15 AM | Info | Transcript : BuildTranscript.plist
| 11:37:16 AM | Info | PHASE: 1. Prepare to Copy Files
| 11:37:16 AM | Info | ...ACTION: Preparing Mac Attack
| 11:37:16 AM | Info | ......COMMAND => Verifying the integrity of volinfo.database
| 11:37:19 AM | Info | volinfo.database OK
| 11:37:19 AM | Info | ......COMMAND => Enabling permissions on Mac Attack
| 11:37:19 AM | Info | Refreshing Disk Arbitration ...
| 11:37:20 AM | Info | ......COMMAND => Verifying that permissions are enabled for Mac Attack
| 11:37:20 AM | Info | Permissions on '/' are enabled.
| 11:37:20 AM | Info | ...ACTION: Repairing permissions on Mac Attack
| 11:37:20 AM | Info | ......COMMAND => Repairing permissions on Mac Attack
| 11:37:26 AM | Info | parent directory ./Users/Shared/SC Info does not exist
| 11:38:06 AM | Info | Started verify/repair permissions on disk disk0s2 Mac Attack
| 11:38:06 AM | Info | Determining correct file permissions.
| 11:38:06 AM | Info | The privileges have been verified or repaired on the selected volume
| 11:38:06 AM | Info | Verify/repair finished permissions on disk disk0s2 Mac Attack
| 11:38:06 AM | Info | ...ACTION: Preparing My Book
| 11:38:06 AM | Info | ......COMMAND => Enabling permissions on My Book
| 11:38:06 AM | Info | Refreshing Disk Arbitration ...
| 11:38:07 AM | Info | ......COMMAND => Verifying that permissions are enabled for My Book
| 11:38:07 AM | Info | Permissions on '/Volumes/My Book' are enabled.
| 11:38:07 AM | Info | ......COMMAND => Verifying that My Book ACL support matches Mac Attack
| 11:38:07 AM | Info | ...ACTION: Preserving Spotlight state on My Book
| 11:38:07 AM | Info | ......COMMAND => Disabling Spotlight search indexing on My Book
| 11:38:07 AM | Info | PHASE: 2. Copy Files
| 11:38:07 AM | Info | ...ACTION: Copying files from Mac Attack to My Book using Smart Update
| 11:38:07 AM | Info | ......COMMAND => Cloning Mac Attack to My Book
| 11:38:07 AM | Info | Copying copy files with delete using script: /Users/Topher/Library/Application Support/SuperDuper!/Copy Scripts/Standard Scripts/Backup - all files.dset
| 11:38:08 AM | Info | Loading 21 commands from copy script /Applications/SuperDuper!.app/Contents/Resources/Copy Scripts/Exclude system temporary files.dset
| 11:38:08 AM | Info | Loading 6 commands from copy script /Applications/SuperDuper!.app/Contents/Resources/Copy Scripts/Exclude system cache files.dset
| 11:38:08 AM | Info | Loading 1 commands from copy script /Applications/SuperDuper!.app/Contents/Resources/Copy Scripts/Exclude Norton FileSaver files.dset
| 11:38:08 AM | Info | Loading 2 commands from copy script /Applications/SuperDuper!.app/Contents/Resources/Copy Scripts/Exclude Spotlight search index.dset
| 11:38:08 AM | Info | Loading 0 commands from copy script /Users/Topher/Library/Application Support/SuperDuper!/Copy Scripts/Standard Scripts/Backup - all files.dset
| 11:38:08 AM | Info | /
| 11:38:11 AM | Info | /.vol
| 11:38:11 AM | Info | Ignoring /.vol
| 11:38:11 AM | Info | /cores
| 11:38:11 AM | Info | /.Trashes
| 11:38:11 AM | Info | /Network
| 11:38:11 AM | Info | /private
| 11:38:11 AM | Info | Did not COPY shared-item /private/tftpboot/private/tftpboot because it would have overwritten the original
| 11:38:11 AM | Info | Ignoring /private/tmp/target.indexState
| 11:38:11 AM | Info | Ignoring /private/var/db/volinfo.database
| 11:38:11 AM | Info | Ignoring /private/var/db/BootCache.playlist
| 11:38:11 AM | Info | Ignoring /private/var/run
| 11:38:11 AM | Info | Ignoring /private/var/tmp/folders.501
| 11:38:11 AM | Info | Ignoring /private/var/tmp/mds
| 11:38:11 AM | Info | Ignoring /private/var/tmp/44aeeb14c14cf
| 11:38:11 AM | Info | Ignoring /private/var/tmp/44aeeb14db84b
| 11:38:11 AM | Info | Ignoring /private/var/tmp/450e3dde0035d
| 11:38:11 AM | Info | Ignoring /private/var/tmp/450e3de331296
| 11:38:11 AM | Info | Ignoring /private/var/tmp/452adfd36f6cf
| 11:38:11 AM | Info | Ignoring /private/var/tmp/452adfd37e50e
| 11:38:11 AM | Info | Ignoring /private/var/tmp/452adfd39647d
| 11:38:11 AM | Info | Ignoring /private/var/tmp/452adfda5bf93
| 11:38:11 AM | Info | Ignoring /private/var/tmp/452ae035818e9
| 11:38:11 AM | Info | Ignoring /private/var/tmp/452ae0359af07
| 11:38:11 AM | Info | Ignoring /private/var/tmp/452afdc5ba672
| 11:38:11 AM | Info | Ignoring /private/var/tmp/452afdc5d8e6e
| 11:38:11 AM | Info | Ignoring /private/var/tmp/4554194c8691a
| 11:38:11 AM | Info | Ignoring /private/var/tmp/4554195207215
| 11:38:11 AM | Info | Ignoring /private/var/tmp/45541a687814f
| 11:38:11 AM | Info | Ignoring /private/var/tmp/45541bfbba298
| 11:38:11 AM | Info | Ignoring /private/var/tmp/45541bfccc473
| 11:38:11 AM | Info | Ignoring /private/var/tmp/45541bfe4a939
| 11:38:11 AM | Info | Ignoring /private/var/tmp/45541c028b052
| 11:38:11 AM | Info | Ignoring /private/var/tmp/45541c2d3b0af
| 11:38:11 AM | Info | Ignoring /private/var/tmp/45541c376f6eb
| 11:38:11 AM | Info | Ignoring /private/var/tmp/457097dc1497e
| 11:38:11 AM | Info | Ignoring /private/var/tmp/45786a1a7c0d0
| 11:38:11 AM | Info | Ignoring /private/var/tmp/45787abdbc336
| 11:38:11 AM | Info | Ignoring /private/var/tmp/4578bd5060a04
| 11:38:11 AM | Info | Ignoring /private/var/tmp/457e965c85f6c
| 11:38:11 AM | Info | Ignoring /private/var/tmp/4580ba0ebb6be
| 11:38:11 AM | Info | Ignoring /private/var/tmp/45c8e30b23c24
| 11:38:11 AM | Info | Ignoring /private/var/tmp/45c8e36c15680
| 11:38:11 AM | Info | Ignoring /private/var/tmp/45c8e3702eeca
| 11:38:11 AM | Info | Ignoring /private/var/tmp/45c8e4f372538
| 11:38:11 AM | Info | Ignoring /private/var/tmp/45c8e555235fe
| 11:38:11 AM | Info | Ignoring /private/var/tmp/45c8e9d7896e2
| 11:38:11 AM | Info | Ignoring /private/var/tmp/45c8e9e88a98a
| 11:38:11 AM | Info | Ignoring /private/var/tmp/45c8ea5f50e2a
| 11:38:11 AM | Info | Ignoring /private/var/tmp/44aee582f11e5
| 11:38:11 AM | Info | Ignoring /private/var/tmp/45c8eb3badb94
| 11:38:11 AM | Info | Ignoring /private/var/tmp/45df638847fbc
| 11:38:11 AM | Info | Ignoring /private/var/tmp/com.apple.speech.synthesis.globals
| 11:38:11 AM | Info | Ignoring /private/var/tmp/45c8eb346bfa4
| 11:38:11 AM | Info | Ignoring /private/var/tmp/44aee5831d739
| 11:38:11 AM | Info | Ignoring /private/var/vm
| 11:38:14 AM | Info | /sbin
| 11:38:14 AM | Info | /System
| 11:39:38 AM | Info | WARNING: Caught I/O exception(5): Input/output error
| 11:39:38 AM | Info | WARNING: Source: /System/Library/Fonts/LastResort.dfont, lstat(): 0
| 11:39:38 AM | Info | WARNING: Target: /Volumes/My Book/System/Library/Fonts/LastResort.dfont, lstat(): 0
| 11:39:38 AM | Info | Attempting to copy file using copyfile().
| 11:40:25 AM | Info | Attempting to copy file using ditto.
| 11:40:48 AM | Error | ditto: /System/Library/Fonts/./LastResort.dfont: Input/output error

Any help would be greatly appreciated. I would love to get my MacBook Pro backed up as soon as possible!! Thank you.

dnanian 05-16-2007 03:38 PM

It looks like a font is damaged; please see the "Troubleshooting" section of the User's Guide. It goes into some detail about how to diagnose and fix this exact kind of problem...

AgntPedro 05-16-2007 03:50 PM

Thank you very much for the quick responce, but.... could you point me in the direction of the User's Guide? I'll update if I find it. Thank you very much though!

dnanian 05-16-2007 04:10 PM

It's in SD -- Help > User's Guide.

AgntPedro 05-16-2007 09:42 PM

Quote:

Originally Posted by dnanian (Post 12154)
It's in SD -- Help > User's Guide.

Thank you. I think I got it. Although, is it possible to back up while still having other programs running?

dnanian 05-16-2007 09:48 PM

Depends on the program. Nothing that writes large files/databases -- e.g. Entourage, Parallels, BitTorrent, downloading from the 'net...

AgntPedro 05-16-2007 09:53 PM

What about just Camino and Adium? Or DVD player?

dnanian 05-16-2007 09:56 PM

Should be OK. Don't download with Camino...

AgntPedro 05-16-2007 10:01 PM

Ok, thank you very much!


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