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bill s 01-29-2005 08:11 PM

Smart Backup Error
 
Dave

I've been running from "Sandbox" and backing up my main HD daily to "Backup". Tonight Smart Backup quit twice on an error during the daily backup. Here's tonight's log. Can you help?
Thanks, Bill


[***] Saturday, January 29, 2005 05:33:46 PM US/Eastern
|05:33:46 PM|Info| SuperDuper!, version 73, path: /Volumes/Macintosh HD/Applications/SuperDuper folder/SuperDuper!.app, OS: 10.3.7 (7S215)
|05:33:46 PM|Info| Source Drive: /Volumes/Macintosh HD, name: Macintosh HD, device: /dev/disk0s3 type: hfs, OS: 10.3.6 (7R28), capacity: 233.64 GB, used: 58.52 GB, directories: 62827, files: 256693
|05:33:46 PM|Info| Target Drive: /Volumes/Backup, name: Backup, device: /dev/disk1s3 type: hfs, OS: 10.3.6 (7R28), capacity: 120.32 GB, used: 58.27 GB, directories: 62797, files: 256664
|05:33:46 PM|Info| Copy Mode : Smart Update
|05:33:46 PM|Info| Copy Script : Backup - all files.dset
|05:33:46 PM|Info| Transcript : BuildTranscript.plist
|05:33:46 PM|Info| PHASE: Volume Preparation
|05:33:46 PM|Info| ...ACTION: Enable Permissions
|05:33:46 PM|Info| ......COMMAND => Enabling permissions on Macintosh HD
|05:33:46 PM|Info| Refreshing Disk Arbitration ...
|05:33:46 PM|Info| ......COMMAND => Verifying that permissions are enabled for Macintosh HD
|05:33:47 PM|Info| Permissions on '/Volumes/Macintosh HD' are enabled.
|05:33:47 PM|Info| ......COMMAND => Enabling permissions on Backup
|05:33:47 PM|Info| Refreshing Disk Arbitration ...
|05:33:47 PM|Info| ......COMMAND => Verifying that permissions are enabled for Backup
|05:33:47 PM|Info| Permissions on '/Volumes/Backup' are enabled.
|05:33:47 PM|Info| PHASE: Clone from Source to Target
|05:33:47 PM|Info| ...ACTION: Copy Files from Macintosh HD to Backup
|05:33:47 PM|Info| ......COMMAND => Cloning Macintosh HD to Backup
|05:33:47 PM|Info| Copying different files with delete using script: /Volumes/Macintosh HD/Applications/SuperDuper folder/SuperDuper!.app/Contents/Resources/Copy Scripts/Backup - all files.dset
|05:33:47 PM|Info| Loading 19 commands from copy script /Volumes/Macintosh HD/Applications/SuperDuper folder/SuperDuper!.app/Contents/Resources/Copy Scripts/Exclude system temporary files.dset
|05:33:47 PM|Info| Loading 1 commands from copy script /Volumes/Macintosh HD/Applications/SuperDuper folder/SuperDuper!.app/Contents/Resources/Copy Scripts/Exclude Norton FileSaver files.dset
|05:33:47 PM|Info| Loading 2 commands from copy script /Volumes/Macintosh HD/Applications/SuperDuper folder/SuperDuper!.app/Contents/Resources/Copy Scripts/Backup - all files.dset
|05:33:47 PM|Info| Copy script command hash contains 15 commands
|05:35:41 PM|Info| Ignoring /Volumes/Macintosh HD/.vol
|05:35:41 PM|Info| Ignoring /Volumes/Macintosh HD/private/var/db/volinfo.database
|05:35:41 PM|Info| Ignoring /Volumes/Macintosh HD/private/var/db/BootCache.playlist
|05:35:41 PM|Info| Ignoring /Volumes/Macintosh HD/private/var/vm
|05:35:41 PM|Info| Ignoring /Volumes/Macintosh HD/private/var/run
|05:35:41 PM|Info| Ignoring /Volumes/Macintosh HD/private/var/tmp/mds
|05:36:49 PM|Info| Ignoring /Volumes/Macintosh HD/Temporary Items
|05:38:25 PM|Info| WARNING: Caught I/O exception(14): Bad address
|05:38:25 PM|Info| WARNING: Source: /Volumes/Macintosh HD/Users/juliussoter/Library/Caches/Safari/01/01/1221105936-2100678942.cache, lstat(): 0
|05:38:25 PM|Info| WARNING: Target: /Volumes/Backup/Users/juliussoter/Library/Caches/Safari/01/01/1221105936-2100678942.cache, lstat(): 0
|05:38:26 PM|Info| Logging attributes for item: /Volumes/Macintosh HD/Users/juliussoter/Library/Caches/Safari/01/01/1221105936-2100678942.cache of type: 8
|05:38:26 PM|Info| Type:
|05:38:26 PM|Info| Creator:
|05:38:26 PM|Info| kIsOnDesk: NO
|05:38:26 PM|Info| kColor: NO
|05:38:26 PM|Info| kIsShared: NO
|05:38:26 PM|Info| kHasNoINITs: NO
|05:38:26 PM|Info| kHasBeenInited: NO
|05:38:26 PM|Info| kHasCustomIcon: NO
|05:38:26 PM|Info| kIsStationery: NO
|05:38:26 PM|Info| kNameLocked: NO
|05:38:26 PM|Info| kHasBundle: NO
|05:38:26 PM|Info| kIsInvisible: NO
|05:38:26 PM|Info| kIsAlias: NO
|05:38:26 PM|Info| Error copying /Volumes/Macintosh HD/Users/juliussoter/Library/Caches/Safari/01/01/1221105936-2100678942.cache to /Volumes/Backup/Users/juliussoter/Library/Caches/Safari/01/01/1221105936-2100678942.cache of type 8
|05:38:26 PM|Error| SVUclone: Error: Couldn't create
|05:38:26 PM|Error| : Bad address
|05:38:26 PM|Error| SVUclone: Error copying /Volumes/Macintosh HD/Users/juliussoter/Library/Caches/Safari/01/01/1221105936-2100678942.cache to /Volumes/Backup/Users/juliussoter/Library/Caches/Safari/01/01/1221105936-2100678942.cache of type 8
|05:38:26 PM|Error| : Bad address
|05:38:26 PM|Error| ****FAILED****: result=256 errno=1 (Operation not permitted)
[***] Saturday, January 29, 2005 06:02:34 PM US/Eastern
|06:02:34 PM|Info| SuperDuper!, version 73, path: /Volumes/Macintosh HD/Applications/SuperDuper folder/SuperDuper!.app, OS: 10.3.7 (7S215)
|06:02:34 PM|Info| Source Drive: /Volumes/Macintosh HD, name: Macintosh HD, device: /dev/disk0s3 type: hfs, OS: 10.3.6 (7R28), capacity: 233.64 GB, used: 58.52 GB, directories: 62827, files: 256693
|06:02:34 PM|Info| Target Drive: /Volumes/Backup, name: Backup, device: /dev/disk1s3 type: hfs, OS: 10.3.6 (7R28), capacity: 120.32 GB, used: 58.43 GB, directories: 62799, files: 256750
|06:02:34 PM|Info| Copy Mode : Smart Update
|06:02:34 PM|Info| Copy Script : Backup - all files.dset
|06:02:34 PM|Info| Transcript : BuildTranscript.plist
|06:02:34 PM|Info| PHASE: Volume Preparation
|06:02:34 PM|Info| ...ACTION: Enable Permissions
|06:02:34 PM|Info| ......COMMAND => Enabling permissions on Macintosh HD
|06:02:34 PM|Info| Refreshing Disk Arbitration ...
|06:02:34 PM|Info| ......COMMAND => Verifying that permissions are enabled for Macintosh HD
|06:02:35 PM|Info| Permissions on '/Volumes/Macintosh HD' are enabled.
|06:02:35 PM|Info| ......COMMAND => Enabling permissions on Backup
|06:02:35 PM|Info| Refreshing Disk Arbitration ...
|06:02:35 PM|Info| ......COMMAND => Verifying that permissions are enabled for Backup
|06:02:35 PM|Info| Permissions on '/Volumes/Backup' are enabled.
|06:02:35 PM|Info| PHASE: Clone from Source to Target
|06:02:35 PM|Info| ...ACTION: Copy Files from Macintosh HD to Backup
|06:02:35 PM|Info| ......COMMAND => Cloning Macintosh HD to Backup
|06:02:35 PM|Info| Copying different files with delete using script: /Volumes/Macintosh HD/Applications/SuperDuper folder/SuperDuper!.app/Contents/Resources/Copy Scripts/Backup - all files.dset
|06:02:35 PM|Info| Loading 19 commands from copy script /Volumes/Macintosh HD/Applications/SuperDuper folder/SuperDuper!.app/Contents/Resources/Copy Scripts/Exclude system temporary files.dset
|06:02:35 PM|Info| Loading 1 commands from copy script /Volumes/Macintosh HD/Applications/SuperDuper folder/SuperDuper!.app/Contents/Resources/Copy Scripts/Exclude Norton FileSaver files.dset
|06:02:35 PM|Info| Loading 2 commands from copy script /Volumes/Macintosh HD/Applications/SuperDuper folder/SuperDuper!.app/Contents/Resources/Copy Scripts/Backup - all files.dset
|06:02:35 PM|Info| Copy script command hash contains 15 commands
|06:04:35 PM|Info| Ignoring /Volumes/Macintosh HD/.vol
|06:04:35 PM|Info| Ignoring /Volumes/Macintosh HD/private/var/db/volinfo.database
|06:04:35 PM|Info| Ignoring /Volumes/Macintosh HD/private/var/db/BootCache.playlist
|06:04:35 PM|Info| Ignoring /Volumes/Macintosh HD/private/var/vm
|06:04:35 PM|Info| Ignoring /Volumes/Macintosh HD/private/var/run
|06:04:35 PM|Info| Ignoring /Volumes/Macintosh HD/private/var/tmp/mds
|06:09:12 PM|Info| Ignoring /Volumes/Macintosh HD/Temporary Items
|06:50:57 PM|Info| WARNING: Caught I/O exception(14): Bad address
|06:50:57 PM|Info| WARNING: Source: /Volumes/Macintosh HD/Users/juliussoter/Library/Caches/Safari/01/01/1221105936-2100678942.cache, lstat(): 0
|06:50:57 PM|Info| WARNING: Target: /Volumes/Backup/Users/juliussoter/Library/Caches/Safari/01/01/1221105936-2100678942.cache, lstat(): 0
|06:50:57 PM|Info| Logging attributes for item: /Volumes/Macintosh HD/Users/juliussoter/Library/Caches/Safari/01/01/1221105936-2100678942.cache of type: 8
|06:50:57 PM|Info| Type:
|06:50:57 PM|Info| Creator:
|06:50:57 PM|Info| kIsOnDesk: NO
|06:50:57 PM|Info| kColor: NO
|06:50:57 PM|Info| kIsShared: NO
|06:50:57 PM|Info| kHasNoINITs: NO
|06:50:57 PM|Info| kHasBeenInited: NO
|06:50:57 PM|Info| kHasCustomIcon: NO
|06:50:57 PM|Info| kIsStationery: NO
|06:50:57 PM|Info| kNameLocked: NO
|06:50:57 PM|Info| kHasBundle: NO
|06:50:57 PM|Info| kIsInvisible: NO
|06:50:57 PM|Info| kIsAlias: NO
|06:50:57 PM|Error| SVUclone: Error: Couldn't create

dnanian 01-29-2005 08:13 PM

Looks like some kind of directory damage. I'd run either Disk Warrior or Disk Utility (maybe) on the original volume (Macintosh HD).

bill s 01-29-2005 09:26 PM

Dave

I'll do that. Since I attempted the "smart update" has "Backup" been damaged or is that still ok as of the last successful "smart update"?

Bill

dnanian 01-29-2005 10:27 PM

It's likely that this one bad file is not copied, but since it's a Safari Cache that's likely OK.

bill s 01-29-2005 11:02 PM

Thanks Dave.
I ran disk utility which repaired 1 of 2(?) volumes on my HD (The drive isn't partitioned!!!). Disk Warrior rebuilt the directory. Now, after installing a new drive 2 weeks ago, the hardware test shows a drive error again, error code 2STF/8/3. This is the same thing I had previously (my thread under "New User Strategy"). I'm starting to get paranoid. Do you have any ideas?
Do you think I should do a "smart update" now?
Thanks
Bill

dnanian 01-29-2005 11:20 PM

Not again! Bill, I'd suggest calling AppleCare again. You might need a mid-plane assembly as well as the drive...

bill s 01-30-2005 08:57 AM

Thanks again dave
I intend to call AppleCare as soon as they're available. My questions at the moment are; did I copy the bad directory to Backup? Shoud I Smart Update now with my repaired main drive?

Bill

dnanian 01-30-2005 12:22 PM

I don't think you need to re-Smart Update, unless you want to. The folder that was messed up was one that doesn't really have much impact...

bill s 01-31-2005 06:05 PM

Dave
Apple gave me a new computer today and I planned on copying "Backup" to the new HD. However, when attempting to repair permissions prior to erase & copy, SD aborted. Disk Utility quit also when attempting to verify/repair permissions with the message: Error, No Valid Packages (-9997).
The disk itself, however, was verified. Sandbox is ok.
Can you help?

Thanks
Bill

dnanian 01-31-2005 06:11 PM

That sounds like you repaired permissions on a drive that doesn't have any OS.

bill s 01-31-2005 06:25 PM

That's my "Backup" which I've "Smart Updated" every day. Does that make sense?
Any ideas how to proceed?

bill s 01-31-2005 07:07 PM

Now that I look at it, it appears that the system folder on "Backup" is not blessed, nor is it on the new HD. I can boot from both, however.

dnanian 01-31-2005 07:18 PM

Well, it's looking for stuff in /Library/Receipts to use to repair permissions with. If there are no receipts there, repair permissions won't work.

Are there files in /Library/Receipts on the source?

bill s 01-31-2005 07:28 PM

No. None on "Backup". 124 on "Sandbox"

dnanian 01-31-2005 07:33 PM

I don't know what you were using for "Backup", Bill. If there were receipts on the source, they'd be copied as long as you were using 'Backup - all files' as your script, regardless of your copy method (Smart Update, etc.)

I guess I need more information about exactly how you created Backup and the Sandbox to give any kind of diagnosis. If you've got a SuperDuper!.log in Library/Logs off your Home, send it into support and I'll take a look.


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