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-   -   SuperDuper Failing on Backup - I/O Errors (http://www.shirt-pocket.com/forums/showthread.php?t=1532)

Stephen Kuhn 08-13-2006 12:12 PM

SuperDuper Failing on Backup - I/O Errors
 
This problem started occurring after I updated to SD 2.1.3. It will work fine until it copies approximately 75 percent of my disk (Smart Update), and then SD terminates after failing to copy files. The error log text is below -


| 11:34:09 AM | Info | SuperDuper!, 2.1.3 (80), path: /Applications/SuperDuper!.app, Mac OS 10.4.6 build 8I127 (ppc)
| 11:34:09 AM | Info | Started on Sun, Aug 13, 2006 at 11:34 AM
| 11:34:09 AM | Info | Source Drive: Macintosh HD, mount: /, device: ST9808210A, interconnect: Internal ATA, file system: "Journaled HFS+", OS: 10.4.6 (8I127), capacity: 74.41 GB, used: 38.92 GB, directories: 79596, files: 315924, ejectable: NO, ACLs: Disabled
| 11:34:09 AM | Info | Target Drive: Backup Volume, mount: /Volumes/Backup Volume, device: Maxtor 6 Y080P0, interconnect: External USB, file system: "Journaled HFS+", OS: 10.4.6 (8I127), capacity: 76.20 GB, used: 37.39 GB, directories: 79413, files: 314215, ejectable: NO, ACLs: Disabled
| 11:34:09 AM | Info | Copy Mode : Smart Update
| 11:34:09 AM | Info | Copy Script : Backup - all files.dset
| 11:34:09 AM | Info | Transcript : BuildTranscript.plist
| 11:34:10 AM | Info | PHASE: 1. Prepare to Copy Files
| 11:34:10 AM | Info | ...ACTION: Preparing Macintosh HD
| 11:34:10 AM | Info | ......COMMAND => Verifying the integrity of volinfo.database
| 11:34:10 AM | Info | volinfo.database OK
| 11:34:10 AM | Info | ......COMMAND => Enabling permissions on Macintosh HD
| 11:34:10 AM | Info | Refreshing Disk Arbitration ...
| 11:34:12 AM | Info | ......COMMAND => Verifying that permissions are enabled for Macintosh HD
| 11:34:12 AM | Info | Permissions on '/' are enabled.
| 11:34:12 AM | Info | ...ACTION: Repairing permissions on Macintosh HD
| 11:34:12 AM | Info | ......COMMAND => Repairing permissions on Macintosh HD
| 11:34:21 AM | Info | parent directory ./Users/Shared/SC Info does not exist
| 11:35:31 AM | Info | Started verify/repair permissions on disk disk0s3 Macintosh HD
| 11:35:31 AM | Info | Determining correct file permissions.
| 11:35:31 AM | Info | The privileges have been verified or repaired on the selected volume
| 11:35:31 AM | Info | Verify/repair finished permissions on disk disk0s3 Macintosh HD
| 11:35:31 AM | Info | ...ACTION: Preparing Backup Volume
| 11:35:31 AM | Info | ......COMMAND => Enabling permissions on Backup Volume
| 11:35:31 AM | Info | Refreshing Disk Arbitration ...
| 11:35:32 AM | Info | ......COMMAND => Verifying that permissions are enabled for Backup Volume
| 11:35:32 AM | Info | Permissions on '/Volumes/Backup Volume' are enabled.
| 11:35:32 AM | Info | ......COMMAND => Verifying that Backup Volume ACL support matches Macintosh HD
| 11:35:32 AM | Info | ...ACTION: Preserving Spotlight state on Backup Volume
| 11:35:32 AM | Info | ......COMMAND => Disabling Spotlight search indexing on Backup Volume
| 11:35:32 AM | Info | PHASE: 2. Copy Files
| 11:35:32 AM | Info | ...ACTION: Copying files from Macintosh HD to Backup Volume using Smart Update
| 11:35:32 AM | Info | ......COMMAND => Cloning Macintosh HD to Backup Volume
| 11:35:33 AM | Info | Copying copy files with delete using script: /Users/stephenkuhn/Library/Application Support/SuperDuper!/Copy Scripts/Standard Scripts/Backup - all files.dset
| 11:35:34 AM | Info | Loading 19 commands from copy script /Applications/SuperDuper!.app/Contents/Resources/Copy Scripts/Exclude system temporary files.dset
| 11:35:34 AM | Info | Loading 6 commands from copy script /Applications/SuperDuper!.app/Contents/Resources/Copy Scripts/Exclude system cache files.dset
| 11:35:34 AM | Info | Loading 1 commands from copy script /Applications/SuperDuper!.app/Contents/Resources/Copy Scripts/Exclude Norton FileSaver files.dset
| 11:35:34 AM | Info | Loading 2 commands from copy script /Applications/SuperDuper!.app/Contents/Resources/Copy Scripts/Exclude Spotlight search index.dset
| 11:35:34 AM | Info | Loading 0 commands from copy script /Users/stephenkuhn/Library/Application Support/SuperDuper!/Copy Scripts/Standard Scripts/Backup - all files.dset
| 11:35:34 AM | Info | /
| 11:35:45 AM | Info | /Users
| 11:39:59 AM | Info | /Network
| 11:39:59 AM | Info | /cores
| 11:39:59 AM | Info | /Photos
| 11:40:04 AM | Info | /private
| 11:40:04 AM | Info | Did not COPY shared-item /private/tftpboot/private/tftpboot because it would have overwritten the original
| 11:40:04 AM | Info | Ignoring /private/var/db/volinfo.database
| 11:40:07 AM | Info | Ignoring /private/var/db/BootCache.playlist
| 11:40:07 AM | Info | Ignoring /private/var/run
| 11:40:07 AM | Info | Ignoring /private/var/tmp/mds
| 11:40:07 AM | Info | Ignoring /private/var/tmp/folders.501
| 11:40:07 AM | Info | Ignoring /private/var/tmp/429e5cde413dc
| 11:40:07 AM | Info | Ignoring /private/var/tmp/42b2166a0d887
| 11:40:07 AM | Info | Ignoring /private/var/tmp/430a50a386b0e
| 11:40:07 AM | Info | Ignoring /private/var/tmp/430a50a46b12e
| 11:40:07 AM | Info | Ignoring /private/var/tmp/430a50a580dad
| 11:40:07 AM | Info | Ignoring /private/var/tmp/430a50b08d2f7
| 11:40:07 AM | Info | Ignoring /private/var/tmp/430a50b469698
| 11:40:07 AM | Info | Ignoring /private/var/tmp/430a5101c8586
| 11:40:07 AM | Info | Ignoring /private/var/tmp/430a8068e251f
| 11:40:07 AM | Info | Ignoring /private/var/tmp/430a806a7bbf0
| 11:40:07 AM | Info | Ignoring /private/var/tmp/4396292168a73
| 11:40:07 AM | Info | Ignoring /private/var/tmp/43b87137bd9b1
| 11:40:07 AM | Info | Ignoring /private/var/tmp/43b8728e9585d
| 11:40:07 AM | Info | Ignoring /private/var/tmp/43d9711883ef4
| 11:40:07 AM | Info | Ignoring /private/var/tmp/43d97e5198fc3
| 11:40:07 AM | Info | Ignoring /private/var/tmp/4406710c5ef7c
| 11:40:07 AM | Info | Ignoring /private/var/tmp/4434744270882
| 11:40:07 AM | Info | Ignoring /private/var/tmp/4434744415e63
| 11:40:07 AM | Info | Ignoring /private/var/tmp/443474478fcba
| 11:40:07 AM | Info | Ignoring /private/var/tmp/4434744ee6049
| 11:40:07 AM | Info | Ignoring /private/var/tmp/4434745274910
| 11:40:07 AM | Info | Ignoring /private/var/tmp/4495b0eeb7dc8
| 11:40:07 AM | Info | Ignoring /private/var/tmp/com.apple.speech.synthesis.globals
| 11:40:07 AM | Info | Ignoring /private/var/tmp/429e5cbd7a4f3
| 11:40:07 AM | Info | Ignoring /private/var/tmp/psOutput
| 11:40:07 AM | Info | Ignoring /private/var/tmp/429e5cbf3af36
| 11:40:07 AM | Info | Ignoring /private/var/vm
| 11:40:07 AM | Info | /sbin
| 11:40:07 AM | Info | /System
| 11:41:34 AM | Info | WARNING: Caught I/O exception(5): Input/output error
| 11:41:34 AM | Info | WARNING: Source: /System/Library/CoreServices/System Events.app/Contents/Resources/da.lproj/MainMenu.nib/info.nib, lstat(): 0
| 11:41:34 AM | Info | WARNING: Target: /Volumes/Backup Volume/System/Library/CoreServices/System Events.app/Contents/Resources/da.lproj/MainMenu.nib/info.nib, lstat(): -1
| 11:41:34 AM | Info | Attempting to copy file using copyfile().
| 11:41:41 AM | Info | Successfully copied file.
| 11:41:55 AM | Error | SDCopy: Error "Input/output error" encountered while setting HFS meta data for /Volumes/Backup Volume/System/Library/CoreServices/System Events.app/Contents/Resources/da.lproj/MainMenu.nib/info.nib of type: 8


I'm using a Maxxtor 80GB hard drive that I scrounged from my old PC after it crashed for the last time (why I switched to a Mac!) in an external HDD enclosure. I originally had it in a Firewire enclosure and then this problem started occurring. I switched the drive to a USB enclosure, trying to isolate the problem - same result. My next logical step would be to get another hard drive and start from scratch, but I thought I'd post a message here first and see if there were any possible software issues to address. The backup drive still mounts properly, and the computer can copy files to and from the drive.

Any help would be appreciated. Thanks!

dnanian 08-13-2006 04:03 PM

This looks like it's failing to write to the destination, Stephen. I'd try to erase and zero the destination drive to remap any bad sectors, then try again...


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