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-   -   Failed to Mount (http://www.shirt-pocket.com/forums/showthread.php?t=1495)

artfuldrone 07-31-2006 09:34 PM

Failed to Mount
 
First time user, can someone help me with this error? Here is the error log:

Code:

| 01:17:43 PM | Info | SuperDuper!, 2.1.3 (80), path: /Applications/SuperDuper!.app, Mac OS 10.3.9 build 7W98 (ppc)
| 01:17:43 PM | Info | Started on Tue, Aug 1, 2006 at 1:17 PM
| 01:17:43 PM | Info | Source Drive: HD1, mount: /, device: ST360015A, interconnect: Internal ATA, file system: "Journaled HFS+", OS: 10.3.9 (7W98), capacity: 55.89 GB, used: 11.45 GB, directories: 48947, files: 188524, ejectable: NO, ACLs: Disabled
| 01:17:43 PM | Info | Target Image: /Volumes/accounts/Desktop/BUHD1.sparseimage, name: BUHD1
| 01:17:43 PM | Info | Copy Mode  : Erase, then copy files
| 01:17:43 PM | Info | Copy Script : Backup - all files.dset
| 01:17:43 PM | Info | Transcript  : BuildTranscript.plist
| 01:17:44 PM | Info | PHASE: 1. Prepare to Copy Files
| 01:17:44 PM | Info | ...ACTION: Preparing HD1
| 01:17:44 PM | Info | ......COMMAND => Verifying the integrity of volinfo.database
| 01:17:44 PM | Info |      volinfo.database OK
| 01:17:44 PM | Info | ......COMMAND => Enabling permissions on HD1
| 01:17:44 PM | Info |      Refreshing Disk Arbitration ...
| 01:17:44 PM | Info | ......COMMAND => Verifying that permissions are enabled for HD1
| 01:17:44 PM | Info |      Permissions on '/' are enabled.
| 01:17:44 PM | Info | ...ACTION: Repairing permissions on HD1
| 01:17:44 PM | Info | ......COMMAND => Repairing permissions on HD1
| 01:21:41 PM | Info |      Started verify/repair permissions on disk disk0s5 HD1
| 01:21:41 PM | Info |      Determining correct file permissions.
| 01:21:41 PM | Info |      We are using special permissions for the file or directory ./Library/ColorSync/Profiles/Displays.  New permissions are 16893
| 01:21:41 PM | Info |      We are using special permissions for the file or directory ./Library/ColorSync/Profiles.  New permissions are 16893
| 01:21:41 PM | Info |      We are using special permissions for the file or directory ./System/Library/Filesystems/cd9660.fs/cd9660.util.  New permissions are 33261
| 01:21:41 PM | Info |      We are using a special uid for the file or directory ./private/var/at/jobs.  New uid is 1
| 01:21:41 PM | Info |      We are using a special uid for the file or directory ./private/var/at/spool.  New uid is 1
| 01:21:41 PM | Info |      The privileges have been verified or repaired on the selected volume
| 01:21:41 PM | Info |      Verify/repair finished permissions on disk disk0s5 HD1
| 01:21:41 PM | Info | ...ACTION: Mounting BUHD1
| 01:21:41 PM | Info | ......COMMAND => Preparing BUHD1
| 01:21:43 PM | Info |      Initializing...
| 01:21:43 PM | Info |      Creating...
| 01:21:43 PM | Info |      Finishing...hdiutil: create failed - Invalid argument
| 01:21:43 PM | Error | ****FAILED****: result=256 errno=0 (Unknown error: 0)

Unknown error? That sounds bad.

dnanian 07-31-2006 11:17 PM

Alas, this is a bug in SD! 2.1.2 and 2.1.3 under 10.3.9.

Until we get it fixed, the workaround is to create the sparse image, of the appropriate size, using Disk Utility. You'll only have to do this once.

1. Open Disk Utility (found in /Applications/Utilities).
2. Without selecting any volume/drive on the left side, click the New Image toolbar button.
3. Give the image an appropriate name (like Backup), and store it on a drive other than the one you're trying to back up.
4. In the Size pop-up, choose Custom.
5. In the sheet that appears, enter the size of the drive you're trying to back up. Note that the pop-up does not have a selection for GB: you need to enter "40000" MB for 40GB. Click OK when you've got the right size entered.
6. Decide whether or not you want the image encrypted, and choose the proper value in the Encryption pop-up.
7. In the Format pop-up, choose sparse disk image.
8. Click Create.

Once it's created, go back to SuperDuper! and choose the "Disk Image..." selection in the destination pop-up. Navigate to the location where you created the image and click it (it's grey, but that's OK -- click it anyway), then click "Save".

That should do it!

revans 09-03-2006 06:19 PM

10.3.9 "Mount Failed" bug should be in FAQ
 
Just a suggestion: please put this problem and workaround in the FAQ.

I spent about 3 hours experimenting and searching, trying to figure out why my new disk image backup would fail with a simple "mount failed" error message. It would've been nice if the fix to this problem was easier to find.

dnanian 09-03-2006 09:51 PM

It's not in the FAQ because the question isn't asked very much (as you can tell by the fact that you couldn't find an answer easily)... hopefully it'll be fixed in 2.1.4, though, so it won't need ot be worked around at all.


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