View Full Version : 2.7.1 dies before copy begins
noahwallach
09-05-2012, 11:14 PM
running 2.7.1 (v91) on 10.6.8 MBP 2.53GHz Intel core i5 with 4GB memory
disk check on both the system and backup drive pass.
super duper dies as soon as I click "copy now" and enter the password authentication and click "copy". why?
choices are:
Copy: Macintosh HD
to: Untitled 1
Using: Backup - all files
During copy: Smart update Untitled 1 from Macintosh HD
Before copy: repair disk permissions is checked
Copy ACLs is checked in advanced
dnanian
09-06-2012, 07:16 AM
You probably copied the SuperDuper! program from another Mac, rather than installing it on this one. Re-lock and re-unlock the lock in the main window. That should fix it.
noahwallach
09-06-2012, 10:17 AM
Hi there,
I click the lock and enter my password and the lock never unlocks. I reinstalled 2.7.1 on my machine and still the same thing happens.
what else can I try here?
Cheers,
Noah
dnanian
09-06-2012, 11:20 AM
Are you sure you're running SuperDuper! from your startup drive? Sounds like you launched it from Spotlight and it might be running off something else.
noahwallach
09-06-2012, 03:17 PM
Dave,
I am going to finder -> command-a -> double click superduper.app
is how I am running it.
dnanian
09-06-2012, 04:10 PM
OK, Noah. Please send email to me at the support email address and I'll get more information from you (I don't want you to post system logging and stuff publicly).
CStephen84
09-08-2012, 11:04 AM
Same Problem. New Macbook Pro. Mountain Lion. And latest version of Super Duper. When I first installed yesterday it erased the old backup on the external hard drive and copied everything on the new computer and indexed. Since then it has crashed every time I click "Copy". I tried locking and unlocking. I am launching from spotlight/applications/Super Duper. Help anybody?
Thanks.
Steve
dnanian
09-08-2012, 03:42 PM
Send a support message, Steve, and we'll go through your configuration.
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