Smart Update just isn't working! [Archive]

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etherdancer

12-18-2008, 11:52 PM

dnanian

12-19-2008, 07:25 AM

The long mount is due to the disk mounting process scanning the image for proper construction (which was a security fix some time ago).

It's clearly running slowly, and I can only suggest this is because your network connection, drive, server, etc is running exceptionally slowly... faster NAS devices (such as the ReadyNAS Pro) run at near FireWire speeds.

PatriciaW

12-19-2008, 08:42 AM

My SuperDuper backup today failed with the following messages:
| 08:23:36 AM | Info | error (22) from /Volumes/Boot-300GB. (Invalid argument)
| 08:23:36 AM | Error | ****FAILED****: result=5632 errno=22 (Unknown error: 0)

And in the console:
Dec 19 08:10:08 Patricia-2 SuperDuper![53687]: .scriptSuite warning for attribute 'boundsAsQDRect' of class 'NSWindow' in suite 'NSCoreSuite': 'NSData<QDRect>' is not a valid type name.
Dec 19 08:10:08 Patricia-2 SuperDuper![53687]: .scriptSuite warning for type 'NSTextStorage' attribute 'name' of class 'NSApplication' in suite 'NSCoreSuite': AppleScript name references may not work for this property because its type is not NSString-derived.
Dec 19 08:10:08 Patricia-2 SuperDuper![53687]: .scriptSuite warning for type 'NSTextStorage' attribute 'lastComponentOfFileName' of class 'NSDocument' in suite 'NSCoreSuite': AppleScript name references may not work for this property because its type is not NSString-derived.
Dec 19 08:10:08 Patricia-2 SuperDuper![53687]: .scriptSuite warning for attribute 'boundsAsQDRect' of class 'NSWindow' in suite 'NSCoreSuite': 'NSData<QDRect>' is not a valid type name.
Dec 19 08:10:08 Patricia-2 SuperDuper![53687]: .scriptSuite warning for type 'NSTextStorage' attribute 'title' of class 'NSWindow' in suite 'NSCoreSuite': AppleScript name references may not work for this property because its type is not NSString-derived.
Dec 19 08:10:08 Patricia-2 SuperDuper![53687]: .scriptSuite warning for superclass of class 'NSAttachmentTextStorage' in suite 'NSTextSuite': 'NSString' is not a valid class name.
Dec 19 08:10:27 Patricia-2 KernelEventAgent[36]: tid 00000000 received unknown event (256)
Dec 19 08:23:35 Patricia-2 KernelEventAgent[36]: tid 00000000 received unknown event (256)
Dec 19 08:23:36 Patricia-2 fsaclctl[54730]: HFSIOC_SETACLSTATE 1 on /Volumes/Boot-300GB returns -1 errno = 22
Dec 19 08:23:36 Patricia-2 SuperDuper![53687]: ***ERROR OCCURRED: ****FAILED****: result=5632 errno=22 (Unknown error: 0)

I don't know if it is relevant but I recently applied the most recent Leopard security update, and I also am using a partition in a new 1TB drive. SuperDuper version is 2.5

dnanian

12-19-2008, 09:48 AM

Based on that, you need to restart your Mac.

Mamaflo

12-19-2008, 10:49 AM

I have been using SuperDuper for a number of years without issue and then on 12/17 I had my first backup failure (with more to follow). I have unmounted my external HD, restarted my iMac, repaired disk and remounted without success.

The error message has something to do with removing an item (journal) - operation not permitted.

I sent the whole error into support but thought I'd ask here and see what others experience might be.
Thank You.

etherdancer

12-19-2008, 11:18 AM

Hi Dave,

Thanks for the quick reply. Before I concede re: my very slow network (which I don't believe it is, it is my media streaming server that is accessed by 4 computers throughout the house with no issue), I have a couple of questions/concerns:

1. It took about 12 hours to create the first image with about 56 GB of data. Based on what I read on this forum, this isn't exceptionally slow (nor is it exceptionally fast)

2. I understand the mount process (watching the logs like a hawk), but 45 minutes? But that isn't my concern. It is 20 hours later and only 600 MB of data. It's like it is getting "stuck" somewhere during analysis. If I do the math, 12 hours for 56 GB for full image creation and 20 hours for 600 MB for smart update... I guess that could be called "a fraction" of the time for smart update????

3. Please explain the console:
18/12/08 8:21:37 PM SuperDuper![144] .scriptSuite warning for attribute 'boundsAsQDRect' of class 'NSWindow' in suite 'NSCoreSuite': 'NSData<QDRect>' is not a valid type name.
18/12/08 8:21:37 PM SuperDuper![144] .scriptSuite warning for type 'NSTextStorage' attribute 'name' of class 'NSApplication' in suite 'NSCoreSuite': AppleScript name references may not work for this property because its type is not NSString-derived.
18/12/08 8:21:37 PM SuperDuper![144] .scriptSuite warning for type 'NSTextStorage' attribute 'lastComponentOfFileName' of class 'NSDocument' in suite 'NSCoreSuite': AppleScript name references may not work for this property because its type is not NSString-derived.
18/12/08 8:21:37 PM SuperDuper![144] .scriptSuite warning for attribute 'boundsAsQDRect' of class 'NSWindow' in suite 'NSCoreSuite': 'NSData<QDRect>' is not a valid type name.
18/12/08 8:21:37 PM SuperDuper![144] .scriptSuite warning for type 'NSTextStorage' attribute 'title' of class 'NSWindow' in suite 'NSCoreSuite': AppleScript name references may not work for this property because its type is not NSString-derived.
18/12/08 8:21:37 PM SuperDuper![144] .scriptSuite warning for superclass of class 'NSAttachmentTextStorage' in suite 'NSTextSuite': 'NSString' is not a valid class name.

I'm feeling a bit like I'm talking to a windows developer "Just upgrade your hardware". All my other processes I run to/from this server run well enough. I don't want to add another peripheral just to run SuperDuper!! UNLESS someone can show me that it really is my network server. In fact, I do norton backups to that server from an XP with no issue whatsoever. I really am trying to phase out all the windows and replace with Linux and mac, but being able to create backups is imperative for me. After I created the first complete image, I bought/registered SuperDuper. I'd sure like this to work because it seems like such a recommended solution.

I really do appreciate your time. I am just a little frustrated...

dnanian

12-19-2008, 01:18 PM

1. On a slow device (not necessarily a slow *network*, but a slow device), that's not unusual, although not great.

2. Your device -- or network, it's hard to tell -- is running very slowly if things took that long. We can only run as quickly as your device and network let us run.

3. Those are compatibility warnings because the scripting dictionary is compatible all the way back to Jaguar.

I'm sorry that you don't like the fact that I'm pointing out some device slowness given the way things are accessed. If you want to check, it's easy enough to try a similar backup on a local, properly formatted drive and see if it runs as quickly as you'd expect. If it does, the difference is the device and/or network.

As far as "Norton Backups" go - it's a different system, with a different filesystem, different network stacks, accessing the drive in different ways. They can't really be compared.