SuperDuper! cannot find target volume "Backup"

[Par]

Dave Nanian,

Mac OS 10.4.11, SuperDuper 2.5. I received this message after a successful smart updated backup. SuperDuper! cannot find target volume "Backup". I do not understand how to proceed with the following information: Please attach or mount the volume named "Backup". If you can't find this volume, or it was erased outside SuperDuper!, click Cancel. I clicked cancel, and from here on I need help.

Thank you.
Par

[dnanian]

OK. So, from there, choose the proper drive in the pop-up. Is it not available?

[Par]

OK. So, from there, choose the proper drive in the pop-up. Is it not available?

Dave,

The external drive is not an option as a start-up drive.

Par

[dnanian]

I didn't indicate that it was -- you were trying to pick it in SuperDuper, correct?

[Par]

Dave,

The external Maxtor drive does not show either as an option in Disk Utility or as a drive in the start up disk window.

Thanks,
Par

[dnanian]

OK. So, if the drive doesn't show up at all, perhaps you've had some sort of hardware failure. Power everything off, including your Mac and peripherals. Wait a few, then power back on and see if the drive shows up.

[Par]

Dave,

I tried your suggestion, and I am still not seeing the Maxtor OneTouch II external hard drive.

Thanks,
Par

[dnanian]

I can only suggest that the drive has failed in some physical way. Perhaps contact Maxtor?

[Par]

Dave,

I discovered the external hard drive failed. When I purchased another external hard drive will I be able to use the my present SuperDuper program that I purchased with the new drive?

Thanks,
Par

[dnanian]

Absolutely.